It has really nice people who take their time to help you , its Worth waiting for that to me. Christy Brown
The staff had attitudes for being at work, I had to tell her what I needed completed and why I could not fet a bank account until she gave me the form....which she never did and had to do a follow up to what she told me would be done later. Yes and wait time was awful....yet the hours for Wednesdays is 9-12... REALLY????? Truly wish and pray these services were better because it is our tax dollars at work.
The customer service is horrible, most of the time I do not get my problem resolved, resulting in a return. The waiting area does not have enough seats for the capacity this office receives, and they do not make it easy for the hard of hearing by allowing loud talking and not putting to use the monitor that lights up with the # being served.
The customer service representatives are ok to deal with, but the security guard is a different story. Very rude Everytime I have been there. The wait times are horrible.
The worst experience ever! Went to update my name after the citizenship and the person didnt save and sent me the same exact card. Went back after 2 weeks and they said sorry and updated the info but never sent me the card! I called and they asked me to come to that office again.. 3 visits to update my info! Its crazy!!! Its 45 min driving.. They need to pay attention and do their job.. Getting citizenship is easier that updating ur info OMG!!!!
Us Social Security Administration is a US Local Government Office based in Bessemer, Alabama. Us Social Security Administration is located at 5475 Academy Way, Bessemer, AL 35022, USA.
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